CRM & Loyalty Strategist - Creative Marketing Agency
London & hybrid
£40K to £50K
We're looking for a skilled CRM Planner / Strategist to join a lovely London marketing agency, on a new account. This is an exciting chance to work on their CRM, and rewards programs while contributing to creative excellence.
As part of a collaborative planning team, you’ll work closely with data, social, and influencer departments, delivering insight-driven strategies and culturally relevant creative ideas.
We’re looking for someone passionate about communications, eager to learn, and ready to grow their planning skills in a great creative agency
Key Responsibilities:
Develop insightful creative briefs from client needs working on CRM and a loyalty program
Drive behaviour change with strategy and insight
Collaborate on creative, culturally relevant ideas
Create messaging frameworks, testing plans, and performance analyses
Requirements:
2+ years of experience as a planner in a creative agency / marketing agency / CRM agency
Strong presentation and storytelling skills
Understanding of behavioural science in communications
Experience working in CRM or loyalty would be a plus but an interest in this is essential
If you're excited to work with a high-profile brand and grow your planning and strategy skills at an amazing agency then we’d love to hear from you!
A lovely CRM planning role