Planner – £45-65k – SB/1990

Posted 2 weeks ago

Job Features

Job CategoryData and CRM, Planning & Strategy
Job RefSB/1990

Job Description

Planner – CRM / Customer Journey – London

£45K to £65K depending on experience.

This a great opportunity for a Planner / Senior Planner to work in a leading agency in an energetic culture working on a brand new client with exciting plans.

Planner – The role

  • Create strategies around customer journeys –encouraging engagement and enhancing the customer experience through all stages.
  • Develop insights into customer behaviour across the customer journey using research and social media listening.
  • Create communication strategies and design customer experience programs using channels including email, direct mail, mobile and social.
  • Develop content strategy for new campaigns that engages customers.
  • Develop creative briefs and brief internal teams.
  • Work with internal teams across disciplines and other agencies to develop integrated campaigns.    

Planner – Experience required

  • Experiecne in a planning role which encompasses CRM 
  • Expertise in developing customer journeys for clients that result in higher engagement
  • An understanding of data driven marketing
  • An understanding of how social and content play a key role in building and strengthening a brand
  • The ability to work collaboratively with teams including creative, data and account management
  • Confidence in presenting  and engaging with clients to recommend strategic solutions

A really great chance to work within a leading agency on a new client – in a start up environment. Good benefits and opportunities too! 

The salary is flexible for this role and will depend on experience but is likely to be between £45K and £65K.   

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